Shipping Information

Please refer to the homepage for current times to ship out. This will be noted at the very top of the homepage. On average, the time to ship out is approximately 6 - 8 weeks from the time payment is received. During the busier months (wedding season), 8 - 10 weeks is the average. If you need something sooner, please use the Contact Us tab to see if we can meet your deadline. Messages are usually returned within 24 - 48 hours.

Note - mobile devices and occasionally Ipads do not show all of the noted information on the website. It is recommended to check back using a PC to verify the current ship out time. This will always be noted on the homepage, at the very top.

All orders are shipped Priority. Priority shipping for US orders consists of 2 - 3 business days for transit time. International orders are also shipped Priority and take approximately 2 - 2.5 weeks for transit time. However, time in customs cannot be controlled - if there is a delay, it will show when you track your package.

If you reside in another country (not the United States), please check with your local customs office (this should be available online) to see if additional taxes are required in order for your item(s) to be released from customs. Some countries charge a tax to the buyer on imported items. If any taxes are applicable, this is completely separate from your purchase with Frilly Fairy Tales. Any monies which are collected from the buyer for taxes in the customs office (in your country) go to your customs office, not Frilly Fairy Tales. Frilly Fairy Tales ships throughout the world however, we are unable to keep up with all the different import tax laws for each and every country. It is strongly advised that you (the buyer) check prior to your purchase to see if your item "could" be held in customs, based on the laws regarding tariffs in the country in which we are shipping to on your behalf.

For any other shipping questions, please feel free to contact us.

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